The Good Service Mob was established in 2005 by Felicity Huntington from the NSW Anti-Discrimination Board (ADB). Felicity established Good Service to compliment the ADB's 'Do It Right' series of forums for employers.

The idea behind Good Service was to raise awareness about free dispute resolution services available to Indigenous consumers, who may be 'too shamed' to discuss their complaint.

Who we are

The Good Service Mob is a collaboration of Indigenous and non-Indigenous staff from complaint-handling agencies who help consumers in New South Wales.

Our aim is to ensure Aboriginal and Torres Strait Islander communities are aware of their rights as consumers, and the free services available to help them.

Where we've been

So far the Good Service Mob has held community information days in:

  • 2016: Armidale, Tamworth, Moruya, Wallaga Lake, Warilla
  • 2015: Mt Druitt, Wyong, Umina
  • 2014: Campbelltown, Casino, Jabullum, Mulli Mulli, Castlereagh
  • 2013: Kempsey, Port Macquarie, Taree, Forster
  • 2012: Richmond, Penrith, Wagga Wagga, Albury, Deniliquin, Parkes, Cowra, Condobolin, Forbes, Nowra, Moruya, Newcastle, Singleton
  • 2011: Knockout, Bathurst, Narrabri, Moree, Glenn Innes
  • 2010: Nambucca, Taree, Port Stephens, Muswellbrook, Coledale, Gunnedah, Guyra, Penrith
  • 2009: Peak Hill, Wellington, Nowra, Moree, Toomelah, Narrandera, Griffith, Campbelltown
  • 2008: Batemans Bay, Bega, Coffs Harbour, Grafton, Broken Hill, Wilcannia, Redfern
  • 2007: Lismore, Bankstown, Condobolin
  • 2006: Dubbo, Nowra, Wickham
  • 2005: Mt Druitt