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The Good Service Mob was established in 2005 by Felicity Huntington from the NSW Anti-Discrimination Board (ADB). Felicity established Good Service to compliment the ADB's 'Do It Right' series of forums for employers.
The idea behind Good Service was to raise awareness about free dispute resolution services available to Indigenous consumers, who may be 'too shamed' to discuss their complaint.
The Good Service Mob is a collaboration of Indigenous and non-Indigenous staff from complaint-handling agencies who help consumers in New South Wales.
Our aim is to ensure Aboriginal and Torres Strait Islander communities are aware of their rights as consumers, and the free services available to help them.
The agencies collaborating in Good Service are:
So far the Good Service Mob has held community information days in:
- September 2010:: Nambucca, Taree, Port Stephens
- July 2010 :: Muswellbrook, Coledale, Gunnedah, Guyra
- March 2010 :: Penrith
- September 2009 :: Peak Hill & Wellington
- August 2009 :: Nowra
- June 2009 :: Moree & Toomelah
- May 2009 :: Narrandera & Griffith
- March 2009 :: Campbelltown
- October 2008 :: Batemans Bay & Bega
- August 2008 :: Coffs Harbour & Grafton
- May 2008 :: Broken Hill & Wilcannia
- February 2008 :: Redfern
- August 2007 :: Lismore
- May 2007 :: Bankstown
- March 2007 :: Condobolin
- September 2006 :: Dubbo
- June 2006 :: Nowra
- March 2006 :: Wickham
- September 2005 :: Mt Druitt
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